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"Thinking about this as the 'missing-link' in our ERP systems was the breakthrough for us"





Home/ Rethinking Telecom Expense Management

Rethinking Telecom Expense Management

Undoubtedly, your company, like so many others, is spending much, much more on telecom expenses.

And financial management of the network is fragmented. Different departments handle different aspects of the system.

  • Paying invoices. Disputing charges

  • Overseeing service contracts

  • Keeping track of telecom inventory

  • Staying Sarbanes-Oxley compliant with required documentation

Traditional telecom expense management (TEM) approaches have grown out of a legacy of bill auditing services.  Early generations of TEM tools, whether delivered alone or as part of a package of services, each offered the same basic promise: "Save XX% of your telecom spend by implementing these tools".

But the results from these telecom expense management projects were often quite poor.  Why?  Most often because the cost to realize the promised savings often exceeded the savings opportunity.  In many cases the "over-billings" were not nearly as large as promoted.  In many other cases, the early one-time savings were consumed by the on-going telecom expense management project costs.  As a result, many enterprise early adopters are now rethinking telecom expense management.

By applying Enterprise Resource Planning (ERP) and Supply Chain Management concepts to voice and data network management, CommADVISOR provides you with a complete telecom expense management financial picture on-demand, while it can still make a difference in your business results: before the contract is signed, before the orders are placed and before the bill is paid.

● Service-based Approach
● Fee for Service
● Contingent Recovery

● Project snapshots
● Not scalable
● Not sustainable
● Automated data source
● Carrier-delivered via CDs, Portals, EDI
● 1 view of many legacy sources

● No ability to integrate data across carriers
● Not integrated with enterprise systems
● Data ? actionable information
● Low adoption rate
● S/W analysis adds value to data
● Process models enable audit tasks

● Limited enterprise system integration
● Services fill gaps in software
● Requires complete data
● Requires consistent data
● Requires correct data

● In-cycle ERP model enables full automation
● Integrates disparate business cycles:
  ● Billing
  ● Ordering
  ● Contracts
  ● Accounts Payable
● Full enterprise system integration
● Survives provider data faults

How does CommADVISOR make this happen? The advantage is automation. Each task involved in monitoring, measuring and optimizing your telecom network usage and spending is 100-percent automated. Unlike tools that are used to support and report the work of expert analysts, CommADVISOR actually does the work for you.  Core technology breakthroughs enable CommADVISOR to truly achieve 100% automation, eliminating the reliance on costly services.  Automation enables 100% coverage of the entire lifecycle, on-demand, when you need it.

A lot of companies make a lot of claims. See what CommADVISOR can do by viewing our demo. Seeing is believing.

The Latest Thinking in Next-Generation TEM

Cerylion lives on the cutting edge of information technology and business trends. We are constantly working to find solutions for you and your business.

Read our case studies that show the positive impact CommADVISOR has made on our client companies.

Examine the white papers with their enlightening perspectives related to our important, breakthrough technology.

And then try CommADVISOR yourself, and see how it can improve your business operations.



 
   Functional Practices
    > Finance
    > Operations
    > IT/ Telecom
    > Carriers
 
 
   White Papers
Solving the Conundrum of TEM through Performance Analysis Metrics (pdf 80kb)
Cerylion CommAdvisor
(pdf 200kb)
Introducing the Service Router Technology
(pdf 200kb)
Sarbanes-Oxley Compliance and Telecom Expense Reductions Unlocked!
(pdf 200kb) 
 
 
 
   
 
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